OVERVIEW
The world can be a dangerous place, even when people gather together to have a good time at sporting events, concerts, festivals, shows and parades. If your work involves large groups of people, you need to know how to keep those crowds safe.
In response to requests for a more in-depth look at crowd safety, we invited our expert, Eric Stuart, to present his two-day Crowd Safety Workshop - Combining Math, Physics, Psychology and Behaviours to Achieve Safe Outcomes. Our aim was to provide an understanding of the four aspects of basic crowd safety, and to provide techniques to plan and manage safe pedestrian flows in crowded places during all phases of an event including emergencies.
Objectives:
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Understand the main risks in managing crowds.
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Understand the differences between crowd management and crowd control.
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Describe the phases of crowds and their psychology.
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Conduct calculations for flow rates and density for people in crowded places.
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Identify crowd behaviors in emergency situations and how to manage them.
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Understand how to use non-computer models to plan for crowds
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To understand human behaviors that affect crowds: Route modeling, Normalcy Bias, Dread Theory, De-individuation and the RAS
AGENDA
THURSDAY, OCTOBER 26, 2023
8:00AM - 8:30AM | Registration & Networking
8:30AM - 8:40AM | Workshop Welcome Messages
8:40AM - 10:00AM | Crowd Safety Workshop
10:00AM - 10:15AM | Break
10:15AM - 12:00PM | Continue Crowd Safety Workshop
12:00PM - 1:30PM | Lunch (no catering provided, must go offsite)
1:30PM - 3:00PM | Continue Crowd Safety Workshop
3:00PM - 3:15PM | Break
3:15PM - 5:00PM | Continue Crowd Safety Workshop
5:00PM | End of Crowd Safey Workshop Day 1
FRIDAY, OCTOBER 27, 2023
8:00AM - 8:30AM | Coffee & Snacks
8:30AM - 10:00AM | Continue Crowd Safety Workshop
10:00AM - 10:15AM | Break
10:15AM - 12:00PM | Continue Crowd Safety Workshop
12:00PM - 1:30PM | Lunch (no catering provided, must go offsite)
1:30PM - 3:00PM | Continue Crowd Safety Workshop
3:00PM - 3:15PM | Break
3:15PM - 5:00PM | Continue Crowd Safety Workshop
5:00PM | End of Crowd Safey Workshop Day 2
Agenda and timing are subject to change. All times are displayed in local Ottawa time (EDT).
Programming and speakers are subject to change.
SPEAKER BIO
| Eric Stuart, QPM, FDa, BA Director: Gentian Events Eric was involved in the crowd planning for Operation London Bridge, HM The Queens funeral plans for over ten years. He was a witness at the Manchester Arena Inquiry. He was the author of three aspects of the Baroness Casey Review into the Wembley Euro 2020 Finals disorder and is currently engaged in the multi-agency investigation into the double fatality at the O2 Academy Brixton in December 2022. He is also the author of the 2019 safety review for the Toronto Raptors Victory Parade reporting to The City of Toronto for the findings and recommendations. He is a Crowd Safety Manager for events ranging from summer festivals and is engaged with crowd management at many complex ‘crowded space’ environments including large shopping centres and religious gatherings across the US, Canada, Europe and the UK. He holds a FdA and BA degree in Crowd Safety Management and was the co-author of the 2015 UK Good Practice Guide to working in Safety Advisory Groups. He also authored the UK Government Cabinet Office ‘Working in Safety Advisory Groups’ and its rewrite and re-launch in 2023. He has been involved in Crowd Safety for 22 years and was the police planning lead for Notting Hill Carnival 1.1 million, London New Year’s Eve of 450k and the 70-day London 2012 Olympic Torch Relay, viewed by an estimated 14 million people. He was awarded the Queens Police Medal for dedication to duty, leadership and professionalism during his 33 years’ service. He delivers Crowd Safety Management training in UK, Europe, the USA and Canada and Safety Advisory Group Training to multi agency groups across the UK and is developing the concept in the US and Europe. |
OVERVIEW
Event and venue professionals thrive in an environment that requires both careful preparation and the ability to adapt to frequently changing circumstances. But recent history shows that severe weather can disrupt even the best-laid plans. When it does, the results can be physically and financially catastrophic.
Pioneered by the Event Safety Alliance (U.S.), this workshop is designed to aid event and venue professionals of all types in preparing for and responding to dangerous weather conditions. Dr. Kevin Kloesel and Kevin Tanner will explore topics such as:
• Severe weather phenomena that can threaten all types of events and facilities;
• Why playing “amateur meteorologist” can be dangerous;
• Public and private-sector resources that can assist in weather preparedness;
• Technologies that can provide advanced warning of threatening weather; and
• How to develop a relevant and actionable severe weather plan.
Understanding severe weather is a science all to itself. The Severe Weather Workshop provides attendees with the knowledge necessary to identify and prepare for potential threats, and how to use existing technology and expertise in order to safely handle a severe weather event.
AGENDA
NOTE: This is a condensed version of the Severe Weather Workshop held in Mississauga in 2019.
THURSDAY, OCTOBER 26, 2023
8:30AM - 9:00AM | Registration & Networking
9:00AM - 9:10AM | Workshop Welcome Messages
9:10AM - 10:30AM | Severe Weather
10:30AM - 10:40AM | Break
10:40AM - 11:10AM | Developing Actionable Weather Plans
11:10AM - 12:00PM | Preparing a Weather Decision Trigger Chart
12:00PM - 12:30PM | Presentations and Feedback
12:30PM | End of Severe Weather Workshop
Agenda and timing are subject to change. All times are displayed in local Ottawa time (EDT).
Programming and speakers are subject to change.
SPEAKER BIOS
| Dr. Kevin Kloesel Kevin is the Event Safety Meteorologist for the University of Oklahoma Department of Campus Safety and a certified Oklahoma Emergency Manager. He has worked in an event safety decision-making capacity on over 4000 outdoor events and is responsible for weather plans and decisions for every event on the OU campus. Kevin is an instructor for the Event Safety Alliance and National Center for Spectator Sports Safety and Security. His is also the lead meteorologist for Drum Corps International, including support for the Calgary Stampede Showband. He has made hundreds of appearances on national and local television and radio outlets from The Weather Channel to the Sooner Sports Radio Network. He has provided keynotes at dozens of conferences including SXSW Eco, the National Tornado Summit and as part of the Distinctive Voices series at the National Academies of Science. Kevin is the Director of the Oklahoma Climate Survey, an associate professor in the College of Atmospheric and Geographic Sciences at OU and was a lead author for the US Fourth National Climate Assessment. |
 | Kevin Tanner, ESAC Board Treasurer and Governance & Nominations Committee Chair Kevin Tanner is a production and venue management leader, with the bulk of his experience in the public sector and post-secondary venues. Most recently, Kevin was the Managing Director of Production at Banff Centre for Arts and Creativity. Before that, he served in production leadership roles at the Isabel Bader Centre for the Performing Arts (Queen’s University), Kingston Grand Theatre (City of Kingston), and Thousand Islands Playhouse. Passionate about promoting a strong safety culture in the arts industry, Kevin holds a certificate in Occupational Health and Safety from Ryerson University. He is a graduate of the Master of Arts program in Arts Leadership from Queen’s University and is currently studying law at the University of London (UK). In Fall of 2022, Kevin began serving another community that he cares deeply about as a board member of the Ontario Curling Association (CurlON). |
TITLE
Mastering Incident Management: Empowering Control Rooms and Operator Response for Live Event Operations and Safety.
OVERVIEW
Effective incident management stands as the bedrock of safety in event operations. The seamless coordination between control rooms and operators is the linchpin of ensuring not only the smooth flow of operations but, most crucially, the safety of all involved. For safety and event professionals, the imperative is clear: maintaining unimpeded communication channels and making judicious decisions is non-negotiable.
AGENDA
THURSDAY, OCTOBER 26, 2023
1:30PM - 2:00PM | Registration & Networking
2:00PM - 2:10PM | Workshop Welcome Messages
2:10PM - 3:15PM | Incident Management Workshop
3:15PM - 3:30PM | Break
3:30PM - 5:30PM | Continue Incident Management Workshop
5:30PM | End of Incident Management Workshop
Agenda and timing are subject to change. All times are displayed in local Ottawa time (EDT).
Programming and speakers are subject to change.
SPEAKER BIO
| Bryan Huneycutt Bryan Huneycutt has spent over 35 years in live events and the performing arts in a myriad of performing, and leadership roles. These include stage shows, touring productions, sporting events, music festivals, fireworks and Emmy winning Disney parades. His experience in the industry spans the U.S., Canada, Europe, Asia, and the Middle East. He earned his Master of Tourism Administration Degree from George Washington University focused on Event and Exposition Management and is currently pursuing a Doctorate in Performance Psychology at Grand Canyon University. Bryan is a Co-Founder of the Safety Advisors Forum-Live Entertainment (SAF-LE), a member of the Mental Health and Suicide prevention steering committee for the Behind-the-Scenes Foundation and has served the United States Institute for Theatre Technology (USITT) on the Board of Directors, and as a Commissioner for Safety & Health. Bryan is the Vice President of Operations (North America) for Halo Solutions. |
WORKSHOP DESCRIPTION & LEARNING OBJECTIVES
Empowering Safety and Event Professionals:
In this workshop, we will delve into strategies and cutting-edge technologies poised to empower safety and event professionals in overcoming these challenges. By embracing these innovations, professionals can safeguard public safety, optimize response times, and streamline costs, ultimately contributing to the efficiency and success of live events.
For safety and event professionals, the message is resounding: The path to excellence in incident management is synonymous with the path to ensuring the safety and success of events. As we navigate this ever-changing landscape, let us embark on this journey together, armed with knowledge and innovation, to elevate the standards of event safety to new heights.
Challenges in Event Safety:
In the realm of event safety, professionals confront a series of formidable challenges. These challenges, if left unaddressed, have profound ramifications. They not only extend response times and inflate costs but, most perilously, compromise public safety. To navigate this terrain effectively, safety and event professionals must chart a course toward the development and implementation of comprehensive incident management systems.
1. Incident Oversights: The absence of centralized incident management systems can lead to critical incidents being overlooked, potentially resulting in safety lapses.
2. Prioritization Dilemmas: Unstructured systems often force professionals to grapple with prioritization issues, where urgent and minor incidents vie for attention, leading to misaligned focus.
3. Visual Context Gaps: In many cases, events lack visual documentation, making it challenging to evaluate situations accurately.
4. Strategic vs. Operational Divide: The disparity between command-level expectations and on-the-ground implementation can cause discrepancies in incident responses.
5. Integrity Breaches: Manual records and spreadsheets can be tampered with, undermining the credibility of incident data.
6. Training Gaps: Inadequate training and a lack of competency records pose risks, especially during crisis situations.
7. Unrecorded Communications: The absence of recorded radio channels often forces professionals to resort to unsecured private messaging platforms, raising data compliance and integrity concerns.
8. Corporate Amnesia: Analog and manual systems hinder the development of a corporate memory and governance framework, obstructing organizational learning.
9. Data Sharing Hurdles: Data sharing between organizations remains a cumbersome process, lacking evidential robustness.
10. Personnel Shortages: Instances of "ghosting," where contracted personnel are not adequately provided, can undermine incident response capabilities.
Addressing these challenges is not just an aspiration; it is an imperative for event safety professionals.
Crowd Safety Workshop
Member - $375.00
Non-Member - $475.00
***Limited Spots Available***
Severe Weather Workshop
Member - $75.00
Non-Member - $100.00
Incident Management Workshop
Member - $75.00
Non-Member - $100.00
Conference Fees and Evening Social Events costs & fees are not included in any workshop registration.
Taxes (HST) will be applied during checkout.
VENUE
National Arts Centre
1 Elgin Street, Ottawa, Ontario, K1P 5W1
(Located at Elgin Street & Mackenzie King Bridge, across from Confederation Park)
HOTEL
ACCESSIBILITY
If you require any accommodations to participate in this conference, or in the event of an emergency evacuation at the venue, please indicate your requirements at the time of registration. Please email info@esacanada.ca if you have any questions about the accessibility of this conference or the venue.
EVENT FAQS
How can I contact the organizer with any questions?
If you have questions (dietary restrictions, accessibility etc.), please email info@esacanada.ca. Please submit dietary restrictions by Friday, September 22, 2023.
What are my transportation/parking options for getting to and from the event?
Transportation will be the responsibility of the attendee. There is parking at the venue and at nearby locations. More information can be found at the following link: Event Parking
The venue is a 11-minute walk from the conference hotel. There are also public transit options available in the city.
Is my registration fee transferable?
Yes, you may send an alternate to the conference. To make a change, please email info@esacanada.ca.
Is there accommodation nearby?
Our hotel partner is the Ottawa Marriott Hotel.