CROWD SAFETY MANAGEMENT WORKSHOP
October 23-24, 2025 | Toronto, Ontario
OVERVIEW
Understand the movement and behaviours of crowds through six phases of events. This session will identify best practices in Crowd Safety Management using our experience gained working across the globe at the world's largest events.
This course is suitable for people who design for, plan or manage the movement of people in sport, entertainment, or similar environments. It will benefit site or venue operational managers, security organizations, emergency services, police officers with crowd management responsibilities, and local authorities with licensing, planning, building control or live event responsibilities.
LEARNING OBJECTIVES
- Understanding the basics of Crowd Psychology.
- Discuss density vs. capacity and why they are not the same.
- Identify critical stages of events and model using crowd science theory.
- Examine and understand queuing theory and how tactics may change depending on the event.
- Understanding Ingress Flow Rates.
- Identify best practice Front of Stage Barrier design for differing types of events.
- Understand how to review new event sites and assess for suitability.
- Identify effective show pause, show stop and show restart procedures.
TRAINER BIOGRAPHY
| Andy Hollinson, FdA, BA(Hons), F.ISRM Andy Hollinson is a renowned Crowd Safety Consultant and Trainer, distinguished for his extensive expertise in managing crowd safety at some of the world’s largest and most prestigious events. With a foundation degree FdA and a First Class BA (Hons) in Crowd Safety Management, Andy possesses a deep understanding of the complexities involved in crowd dynamics and crowd safety planning. His comprehensive background enables him to provide top-tier training and consultation, ensuring that large-scale gatherings are not only compliant with safety regulations but also conducive to a positive attendee experience. His credentials and experience make him a sought-after specialist in the field of crowd safety. Andy is a Fellow of The Institute of Strategic Risk Management (ISRM). |
ABOUT THE CROWD SAFETY TRAINING AND CONSULTANCY WORLDWIDE INC.
Crowd Safety Training, part of The Square Metre Group, is the world’s leading provider of crowd safety training. Our company, which was formed in 2014 to address a skills shortage in the market, has developed a global reputation for quality training services. We’re proud to have a highly experienced team with world-class expertise in this field, having led crowd safety at some of the planet’s biggest events.