CROWD SAFETY WORKSHOP
October 26-27, 2023 | The National Arts Centre | Ottawa, Ontario



OVERVIEW

The world can be a dangerous place, even when people gather together to have a good time at sporting events, concerts, festivals, shows and parades. If your work involves large groups of people, you need to know how to keep those crowds safe.

In response to requests for a more in-depth look at crowd safety, we invited our expert, Eric Stuart, to present his two-day Crowd Safety Workshop - Combining Math, Physics, Psychology and Behaviours to Achieve Safe Outcomes. Our aim was to provide an understanding of the four aspects of basic crowd safety, and to provide techniques to plan and manage safe pedestrian flows in crowded places during all phases of an event including emergencies. 

Objectives: 

        • Understand the main risks in managing crowds.
        • Understand the differences between crowd management and crowd control.
        • Describe the phases of crowds and their psychology. 
        • Conduct calculations for flow rates and density for people in crowded places.
        • Identify crowd behaviors in emergency situations and how to manage them.
        • Understand how to use non-computer models to plan for crowds
        • To understand human behaviors that affect crowds: Route modeling, Normalcy Bias, Dread Theory, De-individuation and the RAS

SPEAKER BIO





Eric Stuart, QPM, FDa, BA

Director: Gentian Events

Eric was involved in the crowd planning for Operation London Bridge, HM The Queens funeral plans for over ten years. He was a witness at the Manchester Arena Inquiry. He was the author of three aspects of the Baroness Casey Review into the Wembley Euro 2020 Finals disorder and is currently engaged in the multi-agency investigation into the double fatality at the O2 Academy Brixton in December 2022. He is also the author of the 2019 safety review for the Toronto Raptors Victory Parade reporting to The City of Toronto for the findings and recommendations. 

He is a Crowd Safety Manager for events ranging from summer festivals and is engaged with crowd management at many complex ‘crowded space’ environments including large shopping centres and religious gatherings across the US, Canada, Europe and the UK.

He holds a FdA and BA degree in Crowd Safety Management and was the co-author of the 2015 UK Good Practice Guide to working in Safety Advisory Groups. He also authored the UK Government Cabinet Office ‘Working in Safety Advisory Groups’ and its rewrite and re-launch in 2023.

He has been involved in Crowd Safety for 22 years and was the police planning lead for Notting Hill Carnival 1.1 million, London New Year’s Eve of 450k and the 70-day London 2012 Olympic Torch Relay, viewed by an estimated 14 million people. He was awarded the Queens Police Medal for dedication to duty, leadership and professionalism during his 33 years’ service. 

He delivers Crowd Safety Management training in UK, Europe, the USA and Canada and Safety Advisory Group Training to multi agency groups across the UK and is developing the concept in the US and Europe.


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