POST CONFERENCE WORKSHOP
October 23-24, 2025 | Toronto, Ontario
CROWD SAFETY MANAGEMENT (2 DAYS)
This course is generously sponsored by Crowd Safety Training and Consultancy Worldwide Ltd., and it's being offered at a special discounted price by Event Safety Alliance Canada.OVERVIEW
Understand the movement and behaviours of crowds through six phases of events. This session will identify best practices in Crowd Safety Management using our experience gained working across the globe at the world's largest events.
This course is suitable for people who design for, plan or manage the movement of people in sport, entertainment, or similar environments. It will benefit site or venue operational managers, security organizations, emergency services, police officers with crowd management responsibilities, and local authorities with licensing, planning, building control or live event responsibilities.
LEARNING OBJECTIVES
- Understanding the basics of Crowd Psychology.
- Discuss density vs. capacity and why they are not the same.
- Identify critical stages of events and model using crowd science theory.
- Examine and understand queuing theory and how tactics may change depending on the event.
- Understanding Ingress Flow Rates.
- Identify best practice Front of Stage Barrier design for differing types of events.
- Understand how to review new event sites and assess for suitability.
- Identify effective show pause, show stop and show restart procedures.
AGENDA
THURSDAY, OCTOBER 23, 2025
8:00AM - 8:30AM | Registration
8:30AM - 12:00PM | Workshop
12:00PM - 1:00PM | Lunch (box lunch included)
1:00PM - 5:00PM | Continue Workshop
FRIDAY, OCTOBER 24, 2025
8:00AM - 8:30AM | Coffee
8:30AM - 12:00PM | Continue Workshop
12:00PM - 1:00PM | Lunch (box lunch included)
1:00PM - 5:00PM | Continue Workshop
Agenda and timing are subject to change. All times are displayed in local Toronto time (EDT).
Programming and speakers are subject to change.
COURSE OPTIONS
There are two options for those wishing to attend this course. Upon completion, a Certificate of Attendance will be provided. Those wishing to opt for the Professional Certificate in Crowd Safety Management will be required to sit the formal examination.
Participants who complete this two-day course will have the opportunity to upgrade to the Level 5 Award in Crowd Safety Management. Those who would like to continue with the Level 5 Award will be offered an online option through Crowd Safety Training (part of The Square Metre group) at their regular price. Contact Jason Byrne at Jason.Byrne@thesquaremetregroup.com for details.
TRAINER BIOGRAPHY
| Andy Hollinson, FdA, BA(Hons), F.ISRM Andy Hollinson is a renowned Crowd Safety Consultant and Trainer, distinguished for his extensive expertise in managing crowd safety at some of the world’s largest and most prestigious events. With a foundation degree FdA and a First Class BA (Hons) in Crowd Safety Management, Andy possesses a deep understanding of the complexities involved in crowd dynamics and crowd safety planning. His comprehensive background enables him to provide top-tier training and consultation, ensuring that large-scale gatherings are not only compliant with safety regulations but also conducive to a positive attendee experience. His credentials and experience make him a sought-after specialist in the field of crowd safety. Andy is a Fellow of The Institute of Strategic Risk Management (ISRM). |
ABOUT THE CROWD SAFETY TRAINING AND CONSULTANCY WORLDWIDE INC.
Crowd Safety Training, part of The Square Metre Group, is the world’s leading provider of crowd safety training. Our company, which was formed in 2014 to address a skills shortage in the market, has developed a global reputation for quality training services. We’re proud to have a highly experienced team with world-class expertise in this field, having led crowd safety at some of the planet’s biggest events.
Member Price - $950.00
Non-Member Price - $1150.00
This course sold out quickly in 2024, so don't delay!
Please note that workshops may be cancelled if there is insufficient registration. If that happens, registrants will be refunded and will have the option to purchase a registration for another workshop.
Evening Social Events and Conference costs & fees are not included in any workshop registration.
Taxes (HST) will be applied during checkout.
CONFERENCE VENUE
TIFF Lightbox
350 King Street West, Toronto, Ontario, M5V 3X5
Toronto Public Transit Regional Public Transit
Click for Map
CONFERENCE HOTEL
Toronto Marriott City Centre Hotel
One Blue Jays Way, Toronto, Ontario, M5V 1J4
Toronto Public Transit Regional Public Transit
Click for Map Map from Hotel to VenueLimited rooms are available as part of the conference block. The discount cut-off date is Sunday, September 28, 2025.
AIRLINE DISCOUNT
Air Canada is pleased to be the preferred airline for the ESAC 2024 Conference. Attendees can use the following promotion code to receive a discount on eligible fares. To book a flight with the promotion code, access Air Canada Website and enter the promotion code in the Promotion Code Box.
Promotion Code: AX6YAN71
Applicable Rules
- The booking must be made to one of the following airports: Toronto Pearson (YYZ) or Toronto Billy Bishop (YTZ).
- The travel period begins Sunday, October 12, 2025 and ends Friday, October 31, 2025.
- For North America travel, 5% applies on standard fares and 10% on flex fares & higher. For International travel, 10% applies on standard fares and higher.
For additional terms & conditions, please reach out to info@esacanada.ca
ACCESSIBILITY
If you require any accommodations to participate in this conference, or in the event of an emergency evacuation at the venue, please indicate your requirements at the time of registration. Please email info@esacanada.ca if you have any questions about the accessibility of this conference or the venue.
EVENT FAQS
How can I contact the organizer with any questions?
If you have questions (dietary restrictions, accessibility etc.), please email info@esacanada.ca. Please submit dietary restrictions by Friday, September 26, 2025.
What are my transportation/parking options for getting to and from the event?
Transportation will be the responsibility of the attendee. There is parking at the hotel and at nearby locations.
There are also public transit options available in the city and surrounding areas.
Toronto Public Transit Regional Public Transit
Is my registration fee transferable?
Yes, you may send an alternate to the conference. To make a change, please email info@esacanada.ca.
Is there accommodation nearby?
Click for MapOur hotel partner is the Toronto Marriott City Centre Hotel
What time does the Conference start and end?
Registration will begin at 12:00PM on Monday, October 20, 2025 and the last session will conclude by 5:00PM on Wednesday,
October 22, 2025.Pre Conference Workshops will be held on Sunday, October 19, 2025.
Post Conference Workshops will be held on Thursday, October 23, 2025 and Friday, October 24, 2025.